I had been to inform you of my not so pleasurable expericences with the airline, and requesting a refund of my flight. To begin with I was suppose to be around the 7:55am flight from Gulftport,MS.
we normally fly united. always. recently, however, we had the opportunity to purchase a Considerably reduce fare on the net by way of american airlines. now i see why it was decrease — consumer service was atrocious, the web site didn’t operate thoroughly, and i dropped out on an excellent deal.
Obtain your CEO’s to read about repeat business then they are going to realize why They can be consistently not earning The underside line. I can Truthfully express that I’m in no way booking with all your airline all over again. thanks, Sincerely
I would love somebody to get in touch with me concerning the 3 worst consumer service phone calls I've ever had these days. E mail me to start with Considering that the agent reported I can only get it done in creating. #flysouthwest. #behelpfulfail
customer service agent in the “engineeringâ€/World wide web crew named lisa in fact HUNG UP on me Once i was talking. i’ve hardly ever experienced such a inadequate expertise just before. she was extremely rude before hanging up.
I am able to’t state that Significantly for that airport staff in Denver.My AA flight was delayed leaving Ohare and by the point I received to Denver, the Frontier plane to which I were booked by Orbitz had left And that i skipped my flight.
Be sure to investigate this so other passengers won’t possess the similar encounter…..I would love a reply from Additionally you..
At last we obtained all of our bags and of course among my baggage was not there. As anticipated it was lost, my sons car seat was lost. The same girls that had lied earlier explained that it needed to be there, scanned in.
Determined by this encounter I can only conclude this practice seems to generally be business enterprise as standard for American Airlines, In particular after witnessing indicators about not taking away cots from specified regions. How can a corporation justify having in excess of 50 Older people slumber over here on cots within an plane terminal? This must be a priority for the Fire Marshals!
I felt compelled to point out which i can no longer fly along with you, while you continue to deal with folks without having respect. The most up-to-date, the service Canine difficulty. What is Erroneous using your training? Whatever it really is, I are unable to fly with a company that can't appropriately educate its personnel. Fantastic bye!
By the top from the Chilly War within the early nineties, the consensus in American schooling was overwhelmingly in favor of issuing homework to pupils of all grade concentrations.[19] Uk
My Mom experienced a worst knowledge with AA flight.my Mother is eighty one yrs.aged Girl who does not communicate English.We asked for wheelchair support due to her arthritis as well as a language problem.We experienced reconfirmed out ask for prior to her departure and a few days just before all alongside one another four instances.At DFW airport she required to adjust airplane.She got off the airplane and was instructed to await a wheelchair assistance.Following ready while no one came to help her.On account of not obtaining a wheelchair assistance punctually she missed her connecting plane to N.J.In some way she regulate to secure a aircraft although not right up until next early morning.Agent was helping her to produce an arrangement for her to remain right away on the Airport.
So base line…..Except if you come back to me with some kind of thought, you’ll in no way see me again.
scheduling reference MKFCFC I'm addressing this letter to you to express my dissatisfaction about your services regarding the flights referred to higher than.